Refund policy

Return Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us through our contact page. Please note that returns will need to be sent to the following address: 21 Ridgewood Ave, Brentwood, NY 11717, USA

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. For any claims related to damaged products or manufacturing errors, a photo must be provided within 10 days of receiving your order. Upon verification of the damage or error, we will process your refund or send a replacement at no additional cost to you.

No Refunds for Wrong Size, Color, or Change of Mind

Please carefully review the product specifications and sizing charts before placing your order. We do not offer refunds if you ordered the wrong size, color, or simply changed your mind.

Shipping Costs

All return shipping costs are the responsibility of the customer.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us through our contact page.